Noticeboard

 
The NHS App - 
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. Services include; ordering repeat prescriptions and presenting your Covid-19 Pass.
 
Download the app at: NHS App

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Practice Capacity

There may be times when the Practice reaches maximum capacity, therefore meaning we are unable to continue to book urgent on the day appointments for the remainder of the day. This decision to safeguard patients already booked in for appointments will only be made when necessary. Therefore allowing our clinicians to continue to deliver safe and appropriate care.
 
Under these rare circumstances, patients will not be left without available options for care. Options may include:

  • Call the Practice the following working day at 8:00am to check appointment availability
  • Visit a pharmacy for advice
  • Call NHS 111
  • Visit the Urgent Care Centre
  • Visit the Emergency Department

 
For further information on how to access these services, visit:
 Who To Contact When The Practice Is Closed

 



   

Christmas & New Year Opening Hours

 

Please see below for Practice opening hours over the Christmas & New Year period: 

 

Friday 23rd December

8:00am – 6:30pm

Saturday 24th December

Closed (Enhanced Access Service available 8:30am – 5:00pm)

Sunday 25th December

Closed

  

 

Monday 26th December

Closed (Enhanced Access Service available 8:30am – 12:30pm)

Tuesday 27th December

Closed (Enhanced Access Service available 8:30am – 5:00pm)

Wednesday 28th December

8:00am – 6:30pm (Enhanced Access Service 6:30pm – 8:00pm)

Thursday 29th December

8:00am – 6:30pm

Friday 30th December

8:00am – 6:30pm

Saturday 31st December

Closed (Enhanced Access Service available 8:30am – 5:00pm)

Sunday 1st January

Closed

  

 

Monday 2nd January

Closed (Enhanced Access Service available 8:30am – 5:00pm)

Tuesday 3rd January

8:00am – 6:30pm

 

 

If you require non-urgent medical care outside of our opening hours, call 111.

If you require immediate urgent medical care at any time, call 999.

 

If you need further information, visit: Who To Contact When The Practice Is Closed

For more information about the Enhanced Access Service, visit: CHP - Appointments

  


  

NHS App

 
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. Services include; ordering repeat prescriptions and presenting your Covid-19 Pass.
 
Click here and click here for more information on the NHS App and how it can help you.
 
Download the app at: NHS App

Click here for the easy to follow installation and registration guide for the NHS App.

  


 

Online Access To Your Medical Records

 
Did you know you can access your medical records online as and when you need it?

 

Contact reception on 0115 883 2626 to request access to online services. This service is available for patients over 16.

 

Download the NHS app to start ordering repeat prescriptions and accessing healthcare information. The app can be downloaded at: NHS App

 

Click here to view the online access poster

     


   

Half Day Close

To allow for essential training, the Practice will close at 12:00pm Thursday 19th January 2023 and will reopen 8:00am Friday 20th January 2023.

 

Practice opening times; week commencing 16th January 2023:

Monday 16th January

8:00am – 6:30pm

Tuesday 17th January

8:00am – 6:30pm (extended hours service 6:30pm – 8:00pm)

Wednesday 18th January

8:00am – 6:30pm (extended hours service 6:30pm – 8:00pm)

Thursday 19th January

8:00am – 12:00pm

Friday 20th January

8:00am – 6:30pm

 

 

If you require non-urgent medical care outside of our opening hours, call 111.

If you require immediate urgent medical care at any time, call 999.

 

If you need further information, visit: Who To Contact When The Practice Is Closed

  


 
Scam/Phishing Text Messages

  

We are aware of a text message that is being sent to patients that claims to be from the NHS, advising patients they have been in contact with someone who has tested positive for Omicron. There is then a link to book a home test.
 
PLEASE DO NOT CLICK ON THE LINK IN THE TEXT MESSAGE OR VISIT THE WEBSITE!

This is not a message from the Practice and should be deleted.
 
The full text message will be (or similar):
NHS: We identified you as a contact of someone who recently tested positive for Omicron. You must book a home test kit: https ://pcr- tracing-people .com’

PLEASE DO NOT CLICK ON THE LINK IN THE TEXT MESSAGE OR VISIT THE WEBSITE!
 
To book a PCR test or a Covid-19 vaccination, see the ‘Covid-19/Coronavirus Information’ page on our website for official guidance.

  


     
Covid-19

 
Click here
 to view all Practice Covid-19 guidance and information.
  

        


  

Green Impact

Castle Healthcare Practice is delighted to have signed up to the Green Impact for Health Toolkit and we are actively taking steps to reduce our carbon footprint.

The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of future generations, and this means operating within the sustainable boundaries of the planet.

Fortunately most of the solutions for the planet also make our health better, for example; eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking and reducing pollution etc. This will enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare.

For further information, visit: www.greenerpractice.co.uk

     


  TEST TETEST

DO NOT ATTEND THE PRACTICE IF YOU SUSPECT YOU MAY HAVE COVID-19

 


 

WELCOME TO CASTLE HEALTHCARE PRACTICE

Welcome to Castle Healthcare Practice, we provide primary care services for West Bridgford and the surrounding areas. We welcome all patients living within our practice area. Click for Castle's Catchment Area Map

 

We hope that you will take your time to browse our website where you will find lots of useful information about the Practice and the services that we offer.

 

Castle Healthcare Practice is a teaching and training general practice located on Wilford Lane in West Bridgford, Nottingham. We are open 8am until 6:30pm Monday through to Friday. Our Doctors, Nurses and Administration Team aim to offer the highest standard of patient-centred healthcare.

 

The Practice has mixture of male and female GPs who all provide pre-bookable appointments, telephone appointments and same day appointments. All same day appointments are dealt with via a telephone triage process and if it is deemed necessary a same day appointment will be booked with an appropriate medical professional.

 

We offer a range of appointments with our Nursing Team, these are provided by our Practice Nurses, Healthcare Assistants and Phlebotomists. They provide appointments for chronic illnesses such as Diabetes, Asthma, COPD, Heart Failure etc. We are fortunate to be able to work in liaison with specialist Diabetes nurses and Fracture nurses, who come into the Practice and provide services direct to our Patients.

 

The practice benefits from having other aligned provider services that work within the Practice; they are services such as Ultrasound, Diabetic Retinopathy, Aortic Aneurysm Screening and Orthopaedics.  These are all services that are provided on site, which prevents patients having to travel to secondary care to receive this treatment. There is also a 100 hour Pharmacy and a physiotherapy service on site.

 

The building is fully DDA compliant and offers easy access for patients with mobility difficulties. The Practice benefits from having a lift which provides access from the car park, which has designated disabled car parking bays. We also have ramped access into the main entrance, which has automatic opening doors and the whole building is wheelchair accessible. We are registered with Disabled Go, to see our entry please  click Disabled Go  For patients who are hard of hearing, a hearing loop is available.

 

We have 119 car parking spaces at the practice and have dedicated parking bays for cycles and motor bikes. The Practice has partially funded the Local Link buses within West Bridgford area which regularly pick up and drop off at various locations around West Bridgford, including the surgery.

Please use NG2 7RN if using a Sat Nav device to find the surgery. 


 

CQC Inspection Report - 21st January 2016

OVERALL GOOD

See Care Quality Commission Report tab on the right for full details
 


ONLINE ACCESS

Did you know you can book GP appointments, order repeat prescriptions and access other services on-line 24 hours a day?

First you will need to obtain a user name and password from reception. To authorise this access we will need to see two valid forms of ID, one of which must be photographic i.e. passport or driving licence.


(Site updated 08/12/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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