The most efficient method of accessing online services is now via the free NHS App. Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services online, including ordering repeat prescriptions and accessing health information.
For more information, visit: NHS App
Patients are also able to access online tools via the 'Online Services' page on our website.
Online services do not replace traditional ways of contacting your GP over the phone or in person. They simply offer additional ways to interact with your GP, making it easier and more convenient.
For example, you can book and cancel appointments, order your repeat prescription, or look up your medications online.
In return, it's hoped the services will free up phone lines for people with no internet access, and enable GP practices to manage appointments and telephone calls more efficiently.
You must register at reception for Online Service access
Registration for online services is separate from registration with the GP practice. To register, just show a receptionist your photo ID. They will set up your request and hand over your own personal username and password. This account is usually activated within 24 hours. You are free to change your password at any time. This registration method ensures your identity can be verified by us and your personal details cannot be accessed by others.
I'm not confident in using the internet - Where can I get help?
There are a number of different services for people who need internet training such as UK online centres. Others are provided by local authorities, colleges and charities. The best place to start would be your local library. On this site we created simple tips and instructions that can help you to become a more confident internet user, including how to keep yourself and others safe online.