Patient Participation Group

Welcome to the Castle Healthcare Practice Patient Participation Group (PPG). 
 
We are an active group of volunteer patients who meet (with doctors and staff) on the first Tuesday every other month. We act as your representatives’, providing views and opinions and giving feedback about the Practice and the services provided, from the patients’ perspective.
 
The PPG has evolved in various forms over the past few years and currently consists of a Cabinet of 6 members and a number of Virtual Patient Participation Group Members who correspond by email only – see below for more information about our Virtual Patient Participation Group. 
 
To view the PPG Privacy Notice, please view the ‘Data Protection Privacy Notice for Patients’ section on the Practice Policies & Patient Information page.

The Principal Aims of the Patient Participation Group are:

  • assist in improving the running of the practice for the benefit of patients and staff
  • facilitate communication between patients and the practice
  • discuss issues raised by patients of a general nature and provide feedback
  • assist with patient surveys, help produce action plans and reports
  • contribute to practice decision-making and consult on service development and provision
  • have input into practice communications to ensure clear and easily understood
  • provide links/information to self-help groups for patients with specific needs
  • promote health education and influence local health care services
  • promote two-way communication with the Integrated Care Board and Partners Health

Joining the PPG

If you are interested in joining the PPG, then we would love to hear from you. New members are added to the PPG either at the PPG Annual General Meeting (AGM) or during the year, if there is a vacancy.

To join the PPG, please fill in the form below.

PPG New Member Application Form

Address
Email
Membership to the Castle Healthcare Practice PPG is open to all registered patients. The information below will assist in the aim of making the PPG as representative of the Practice profile as possible.
Ethnic Origin
Your Age
How would you describe how often you come to the practice?
Your information will be treated in the strictest confidence, where current data protection legislation will be adhered to at all times. Your information will be retained by the Practice and will not be divulged to any other person or organisation not directly connected to the Practice.
If an email address is provided, this will be used as the principle means of communication between PPG members, especially for the distribution of meeting papers etc. as this is usually a block communication, your email address may be visible to other recipients.
Members are responsible for printing their own copies of meeting papers as required. During face-to-face meetings, a small number of copies may be provided.
Consent – By ticking the below box, you are providing consent for this information to be stored by the Practice and to be contacted regarding matters related to the PPG and the Practice.
You will be asked to sign a copy of this form at a later date.

Alternatively, you can click here to download the ‘New PPG Member Application Form’. Please return your completed form to the Practice, for the attention of the Operations Manager.

Meeting Minutes

May 2024 Minutes

July 2024 Minutes

September 2024 Minutes

November 2024 Minutes

January 2025 Minutes

March 2025 Minutes

PPG Contact Us Form

PPG Contact Us Form

Contact the Patient Participation Group with your feedback, suggestion, comment or question. Please do not use this form for complaints – these should always be directed to the Practice Management Team. We may ask you for further information and following discussion at our next meeting, feedback will be provided.

Name
DD slash MM slash YYYY
Do you agree to be contacted regarding this matter?

PPG Constitution & Terms of Reference

PPG Constitution and Terms of Reference – August 2023

Virtual PPG (VPPG)

We are continually seeking new members to join our Virtual PPG Group as there is no limit on the number who can join.  If you are interested and wish to receive more information about our Virtual Group, please complete the ‘PPG Contact Us’ form above.

Virtual PPG members will not attend meetings and will correspond via email. We usually send an email before each meeting (with a brief summary of previous discussions) asking if there are any issues to be raised.  We may also send a message if we have any specific information to provide or asking for opinions on a current topic. 

Please note that your email address will be kept confidential and not passed to other Virtual Group Members.

PPG Guides

Please see below a number of useful guides to services and functions available to patients through the Practice and across Rushcliffe.
 
These videos have been produced by the PPG.
 
To view all the patient video guides, visit: Castle Healthcare Practice – YouTube

Castle Healthcare Practice – Patient Participation Group (PPG) Introduction

Important Information

Please note the PPG is here to represent patients and we deal only with issues and concerns of a general nature. 

Please do not contact us about any personal or medical matter or clinical complaint – in these circumstances, please contact the Practice directly.