Ordering Repeat Prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • Fill out the repeat prescriptions request form, attached to your prescription and drop it off in the box at our reception or in the post box outside the Practice front doors labelled ‘Castle Healthcare Practice’.
  • Complete the medication request form located at our reception.

We do not take repeat prescription requests over the phone, they must be in writing or come via an online platform.

For more information, visit: NHS – How to order a repeat prescription

Collecting Your Prescription

Please allow at least two full working days for prescriptions requests to be processed.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

You may arrange for a pharmacy to collect your prescription on your behalf simply by contacting your chosen pharmacy. Alternatively, it can be returned to you by post if you supply a stamped addressed envelope.

Questions About Your Prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Prescription Charges

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65

If you will have to pay for four or more prescription items in three months, or more than 12 items in 12 months, you may find it cheaper to buy a Prescription Prepayment Certificates (PPCs).

  • 3-month PPC: £31.25
  • 12-month PPC: £111.60
  • To buy a PPC online or for information on other ways to buy one, visit: NHS BSA – Buy An NHS PPC

For more information, visit: 

What To Do With Old Medicines

If you have medicines that have passed their expiry date or that you no longer need, take them to your pharmacist, who can dispose of them safely for you.

You should never throw unused or expired medicines in the rubbish bin or flush them down the toilet.

For more information, visit: NHS – Why do medicines have expiry dates?