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August Bank Holiday Opening Hours

Friday 25th August 2017

8am - 6.30pm

Saturday 26th August 2017

Closed

Sunday 27th August 2017

Closed

Monday 28th August 2017

Closed

Tuesday 29th August 2017

8am – 8pm

 

When the Practice is closed, for medical advice that is not an emergency call the NHS by dialling 111.

In case of an emergency call 999.

 

 


As a Rushcliffe patient you can now access routine appointments in the evenings and at weekends. These appointments are best suited for things that will not need ongoing review by your usual practice.

 

You can book through your surgery during opening hours for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 12.30pm at weekends.  If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse or Healthcare Assistant at one of three locations across the borough. The location will depend on the day of your appointment.

 

The additional evening and weekend appointments will be available at:

 

  • East Bridgford Medical Centre
  • Castle Healthcare Practice in West Bridgford
  • Keyworth Medical Practice

 

As you may not be seeing your usual GP, you will need to give consent for the GP you are seeing to have access to your medical records and to send information about your consultation back to your usual GP.

 

PLEASE NOTE THAT ALL EXTENDED HOURS APPOINTMENTS ARE PREBOOKABLE ONLY BY CONTACTING YOUR OWN GP PRACTICE.

THERE IS NO WALK IN SERVICE OFFERED. IF YOU REQUIRE URGENT ASSISTANCE BEFORE 8AM OR AFTER 6.30PM, PLEASE CALL 111.

 


The National Diabetes Audit: helping to improve diabetes care.

Castle Healthcare Practice is taking part in an important national project about diabetes care and treatment in the NHS.  The project is called the National Diabetes Audit (NDA).

To take part, your GP practice will share information about your diabetes care and treatment with the NDA.  The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. 

Taking part in the NDA shows that this GP practice is committed to improving care for people with diabetes.

If you do not want your information to be used, please inform the receptionist, your GP or nurse.  This will not affect your care. 

For further information about the NDA please follow the link below:

http://content.digital.nhs.uk/nda


Did you know you can book GP appointments, order repeat prescriptions and access other services on-line 24 hours a day?

First you will need to obtain a user name and password from the doctor or receptionist.  We may need to see photographic ID to allow access.

 


 

Castle Healthcare Practice
Latest CQC Inspection Report Result -
21st January 2016

OVERALL GOOD

See Care Quality Commission Report tab on the right for full details


 Welcome to Castle Healthcare Practice

Welcome to Castle Healthcare Practice, we provide primary care services for West Bridgford and the surrounding areas. We hope that you will take your time to browse our website where you will find lots of useful information about the Practice and the services that we offer.

 

Castle Healthcare Practice is a teaching and training general practice located on Wilford Lane in West Bridgford, Nottingham. We are open 8am until 8pm Monday through to Thursday and 8am-6.30pm on Friday. Our Doctors, Nurses and Administration Team aim to offer the highest standard of patient- centred healthcare.

 

The Practice has mixture of male and female GPs who all provide pre-bookable appointments, telephone appointments and same day appointments. All same day appointments are dealt with via a telephone triage process and if it is deemed necessary a same day appointment will be booked with an appropriate medical professional.

 

We offer a range of appointments with our Nursing Team, these are provided by our Nurse Prescribers, Practice Nurses, Healthcare Assistants and Phlebotomists. They provide appointments for chronic illnesses such as Diabetes, Asthma, COPD, Heart Failure etc. We are fortunate to be able to work in liaison with specialist Diabetes nurses and Fracture nurses, who come into the Practice and provide services direct to our Patients.

 

The practice benefits from having other aligned services that work within the Practice; they are services such as Ultrasound, Diabetic retinopathy and Aortic Aneurysm Screening. These are all services that are provided on site, which prevents patients having to travel to secondary care to receive this treatment.

 

There is also a 100 hour Pharmacy, a physiotherapy service and a coffee shop on site.

 

The building is fully DDA compliant. The Practice benefits from having a lift which provides access from the car park into the building, we also have ramped access into the main entrance and all of the building is wheelchair accessible.

 

We have 119 car parking spaces at the practice and have dedicated parking bays for cycles and motor bikes. The Practice has partially funded the Local Link buses within West Bridgford area which regularly pick up and drop off at various locations around West Bridgford, including the surgery.

 

We are confident our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to the very latest in Healthcare News.


Access

The practice offers easy access for patients with mobility difficulties. The surgery has a ramp at the main entrance and automatic opening doors to the waiting area to allow for wheelchair access. There are designated disabled car parking spaces in the undercroft car park adjacent to the patient lift. There are disabled access toilet facilities with a distress call point.

 

For patients who are hard of hearing, a hearing loop is available.

 Appointment Booking Guide (August 2016)

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Click here for Castle's Catchment Area Map

WALKING GROUP POSTER


Please use NG2 7RN if using a Sat Nav device to find the surgery.  Click here for more information


Important News For All Sharp Boxes & Clinical Waste Users

 

(Site updated 26/07/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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